Field skills
- Pre job inspection
- Chemical procedures and safety
- Choosing cleaners by surface
- Cloths and pads by zone
- Handling customer complaints
Education business
Designing and running
cleaning startup courses
With the job platform Cheonjik, designed a cleaning startup course that properly trains the people who will do the work and creates a new source of income. All 15 trainees in cohort 1 completed and are now working in the field.
- 15Cohort 1 graduates, now working
- 3Cleaning curricula
- 141Course inquiries handled
A course for people starting out in cleaning work to learn field skills, customer handling, and startup marketing and then take jobs right away. The goal was well trained workers for the platform and a new source of income for trainees.
How we planned it
- 1
A structure where both sides gain
The platform needed workers it could trust with jobs, and trainees needed a new source of income. We planned a course that connects the two: teach properly, verify, and then connect graduates to jobs.
- 2
Selling, not just skills
Field skills alone leave graduates dependent on platform jobs. So the course has two tracks, field skills and startup marketing, covering brand names, target customers, local search keywords, and search ads so graduates can win their own customers.
- 3
A test before going on site
The completion test is split into field questions and startup questions. Field questions target points that lead to accidents on site, such as chemical safety and choosing cleaners by surface, and a written answer to a customer complaint checks customer handling too.
- 4
Recruiting and running the machine cleaning courses
For the pilot with Ecclim Care, we designed a funnel where ads bring people to a free live session and viewers move on to enroll. The platform handles inquiries and scheduling while the field specialist teaches, with one cohort run each week.
- 5
A hands on curriculum
In the three day ice machine course, trainees reassemble and test on day two the units they took apart on day one, learning the structure by hand. The last day ends with a timed field simulation and a random practical test to judge readiness for the field.
What we did
- Planned move in cleaning startup course cohort 1 with Cheonjik and built the materials and completion test.
- Split the completion test into field skill questions and startup marketing questions.
- Built three day ice machine and two day coffee machine cleaning curricula with Ecclim Care, and wrote the sales page and refund policy for the platform pilot.
- Hosted a free live seminar and handled 141 course inquiries.
- Planned an expert certification test and ran a nationwide expert workshop.
How we taught
- Field questions target the points people actually get wrong on site: pre job checks, chemical safety, cleaner choice by surface, cloth color by zone, and a written response to a customer complaint.
- Startup questions cover naming a brand, writing copy for a target customer, local search keywords, and search ad metrics, so graduates can start selling right away.
- Machine cleaning courses run from theory to disassembly and cleaning, reassembly and testing, a timed field simulation, and a random practical test.
- The refund policy follows the standards of the Private Academies Act.
What we taught
Startup and marketing
- Brand name and message
- Target customer and marketing copy
- Local search keyword strategy
- Search ads, CPC, and CTR
Ice machine cleaning
- Ice making methods, structure, and failure types
- Disassembling and cleaning large and small units
- Reassembly and operation check
- Timed field simulation
- Inspection sheets and customer handling
Coffee machine cleaning
- Hygiene standards and large machine structure
- Group head and steam wand cleaning
- Boiler descaling and fault response
- Small machine practice and customer explanations
Timeline
Live seminar
- Joint live seminar with Brighty and Cheonjik
Cheonjik move in cleaning startup course, cohort 1
- Course materials
- Field and startup marketing completion test
- 15 graduates
Ecclim Care machine cleaning pilot
- Ice machine and coffee machine curricula
- Sales page and refund policy
- Free live session and 141 inquiries
Field staff training
- Expert certification test planned
- Nationwide expert workshop (2025-12-12 to 13)
Results
- All 15 trainees in cohort 1 completed and are now working in the field.
- The cleaning startup course continues on Cheonjik with open enrollment.
- Turned startup training into a course product with a sales page, refund policy, and completion test.
- Set field quality standards through an expert certification test and a nationwide workshop.
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