Channel cleanup and package consulting
Gongdeulin Studio
One hub for scattered channels and a clearer menu.
- 3 → 1Channel hub
- 5Personal packages
- 2 / weekShort form plan
The problem
Three separate sites and a complicated menu made it hard to choose.
What happened
A first time visitor can pick a package and book right away.
How we planned it
- 1
We diagnosed the scattered touchpoints
There was no official site, just three separate sites, so customers did not know where to go. The link page focused on classes more than the core profile shoots, and messenger replies were often missed or slow.
- 2
We added expertise to value
Compared with typical market prices, the studio was clearly competitive, but risked just looking cheap. So we paired value with expertise and framed the message as profiles for casting rather than pretty photos.
- 3
We standardized five packages
Actor profiles, general profiles, body profiles, actor reels, and interview videos became five packages, each with a name and core value. Because only so many sessions fit in a day, we also proposed add ons such as makeup and extra retouching to raise order value, and grouped corporate and group shoots into a business package.
- 4
We put the customer path in one line
We merged the three sites into one link hub ordered as portfolio, booking, KakaoTalk channel, then YouTube and Instagram: see the work, book right away, ask if curious. Inquiries go to a KakaoTalk channel with auto replies, and Naver booking switched to a date picker.
- 5
Consistency came first for short video
The YouTube channel had been idle for months. So we picked quick formats such as shoot snaps, interview highlights, and before and after retouching, and proposed posting twice a week. The same clips go to Instagram Reels, and 15 blog posts were written in advance.
Timeline
Diagnosis
- Problem diagnosis and positioning on value and expertise
Cleanup
- Five personal packages and a standard corporate package
- Three sites merged into one link hub
- KakaoTalk channel with auto replies
- Naver booking listings
Report
- Short form strategy, twice a week
Deliverables
- Positioning
- Packages
- Channel hub
- KakaoTalk channel
- Naver booking
Photos set the mood and are not from the project.
More work
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